1. Return and Exchange Policies

(1) You can apply for an exchange / return within 7 days from the day you receive the product.

   *After the product arrives at our head office, if the shipping and additional charges are not transferred to the account within the exchange return period, the product will be returned.

(2) Please  return the product unused without removing the tag .

(3) After confirming whether the goods returned to headquarters are in stock, we will refund through the inspection process.

(4) Please note that if you request an exchange / return of goods due to your one remorse, the shipping fee will be borne by you.

(5) If there is a discrepancy (defected goods, etc.) in the contents of the goods , you can apply for exchange / return within 3 months form the date of receipt, within 30 days from the date on which the fact is known or could be known.

(6) If the goods can not be returned in accordance with Article 17 (withdrawal of subscription, etc.) of the Consumer Protection Act on Electronic Commerce etc., they can not be exchanged or returned.

   ① If the product is lost or damaged due to your own responsibility.  (Except for the case where the package is damaged to check the contents of the product)

   ② If the package is opened or damaged so the value of the product is significantly lost.

   ③ If the tags, stickers, plastic wrap, product cases  (original box) of all products is damaged or lost.

   ④ If the value of the product is significantly reduced to the point where resale is difficult due to the passage of time.

   ⑤ If the components(freebies) of the purchased product is missing. (except when the component can be recovered without damage)

   ⑥ If the product is damaged due to washing or repair after purchase.

 3. Refund Lead Time

When the product you send by delivery service is return to us, we inspect the product and if there is no abnormality, the refund will proceed. (Except Saturdays, Sundays and holidays)

(1) Virtual Account: In case of  virtual account refund, the money will be  refunded to the account on the next business day (excluding holidays) (If you return more than one item, the money will be refunded to the corresponding account each day.)

(2) Real-time account transfer: Depending on the bank's business day, it will be deposited into the account after about 3-5 days.

(3) Credit card: It takes 3 ~ 7 days to cancel depending on the circumstances of the credit card company and the bank.

(4) Reserve: The reserve you used for order will be refunded immediately.